Receiving Time

Receiving Time = Production Time + Shipping Time

How Will I Know My Order Has Shipped?

You’ll receive a confirmation email as soon as your order is ready to ship. Please allow 5-9 business days for order processing due to the customization work involved. Once your shipping confirmation arrives, please allow 24-48 hours for your tracking details to update.

Do You Ship Internationally?

Yes, we proudly fulfill international orders! Setup Apparel uses DHL and USPS as our trusted carriers. Production times remain the same for international orders, though shipping costs will vary by destination. Please note that some international orders may be subject to additional customs duties based on your country’s regulations.

Important Notice:

For personalized products, if any remakes are needed, it may cause a delay in delivery. Only items that pass our quality inspections are shipped out, as we aim to deliver a flawless product to you.

For further assistance, feel free to reach out to us here or email us at info@setupapparel.com.

Note:

For urgent orders requiring delivery by a specific date, please contact our customer service team in advance. We will prioritize the production and shipping of your order. However, please be aware that delivery dates may be affected by factors beyond our control, such as severe weather, holidays, or strikes.